Spent hours looking everywhere on the internet no one seems to have any luck how can a problem like this go un detected? Press the Power Button present on the front panel of the PS4 to turn it off. ; Will not accept my working debit card or PayPal account; Child bought DLC for a game I do not want. If your PS4 is ON then turn it off and remove it from the power outlet. Also from the menu I can’t select anything other than option 7, to reinstall the software. Download the PS4 reinstalling software from their website. file and the data was restored from the cloud. Lisa Leighton. I went into safe mode and tried a variety of options except ones that wiped the drive but it didnt work and said it needed update 6.72. In this article I will show you how to start your PS4 system in Safe Mode and explain the options it provides. DONT download more than 2 games at once or it may go back into the safe mode, The only thing that worked for me is reinitializing the whole system and losing all my data its working fine now, 03/23/2019 by It doesnt matter if reinstall the software, if you don’t have money for a hard drive or you don’t wanna wait. Take advantage of a special $1 one-week trial membership and chat with a real, live person now! I tried to rebuild my database but it takes me to a screen that asks me to install an update file from a usb for reinstallation- i didn’t select this option so I try to start my ps4 normally so i can back up all my game save data to the cloud and it takes me right back to this screen saying cannot start ps4, insert usb with update file for reinstallation. Jorge Chavarria. Safe Mode options can result in loss of data. Note: While Safe mode is displayed on the … Enter safe mode. Restart Your PS4 in Safe Mode The Safe Mode should only be used when one is experiencing major problems such as system failures, game error, recurrent errors, or boot issues. Does an option come up after starting the initialization? I might have a fix. I ran out and got a flash drive downloaded it from my laptop n then to my ps4 … … My son's PS4 did the same thing. If you have play station plus your save data should automatically save ti the could. Answers. And we tried to include a checklist of information you'll need when you try to fix this yourself. You have a corrupt HDD. @awills. 02/11/2020 by Michael Crenshaw, Your screwed bro I tried everything so I just took mine to repair service lol, 07/17/2018 by So I got a new PS4 controller. Connect to your pc using usb to SATA adaptor. That definitely sounds like your HDD bricked on you. So your line of text will be. This way, you never have this happen. kyle.stokes2, 12/04/2020 by ARMAN Anwar. So I got a new PS4 controller. We want to be as helpful as possible. If your PS4 is starting in safe mode and not allowing you to navigate the menu options it might be a hardware issue. @roofy80, Everytime i turn ps4 on it checks system storage status then goes to menu tells me cannot start ps4 connect controller and press ps button then it tells me i need update file version 5 and i put i USB with update file it tells me update file cannot be used error code CE-34788-0 but when i start PS4 in safe mode (7 seconds on power button) it installs the update but after restart safe mode again please help. So my PlayStation has been going into safe mode for months now. Terms — My PS4 is stuck in safe mode but it only has the option to initialize ps4(Reinstall system software) and I don’t know what to do - PlayStation 4 Playstation: Why is my PS4 stuck in safe mode? Safe Mode should only be used when you are having major problems such as system failures, game error, recurrent errors, or boot issues. 05/06/2020 by The more people that use it, the better it gets. Sharing is what powers GetHuman's free customer service contact information and tools. @mnsketeer. 7. My PS4 is stuck in safe mode and nothing I have tried can get it out of safe mode. First announced February 20, 2013 and released November 15, 2013. Its a hard drive failure. Once it gets the tht point hokd the power button for about 8secinds so the system comepletly shuts off there will be a second click. My ps4 stopped working after last update , says its checking harddrive and when thats finished it just black screens . It blinked six times like any standard controller but wouldn't connect. And if you spot any issues with our Why is my PS4 stuck in safe mode? I was using my PS4 last night and instead of turning it off with the controller as I had every time in the past, I powered it off by using the power button. Failing to exit PS4 Safe Mode can be ascribed to the failing USB, power, or HDMI cable. Just keep your PS4 on at all times, disabling auto-power-off functions. @michaeld2. @suekerr660dg. 4. According to Sony you get into Safe Mode from a switched off PS4 by holding the power button down until you hear the second beep. The Safe Mode in a PlayStation 4 console is characterized by the console LED lighting turning blue. dannydapixie, It’s a corrupted SSD, replace it, PlayStation is ass, I think they do it, just so you buy a new one, buy the new PS5, Nick steendam My ps4 controller works just fine but only thing wrong is I am stuck on not enough USB storage so I bought a new hdd exactly like my old one and I finally got on safe mode but I can't select anything else but #7 which is the only thing is it letting me choose but when I choose it. Can’t find any soukitions either. straight outta gaming, just put a recent game from the year you are having that problem in your ps4 and update it via wifi or lan cable. Has anyone figured this out? From my experience with other pc drives and storage devices you should be able to remove the hard drive and connect it to a Windows unit. Yesterday I tried booting my ps4 up and it got caught in a loop of booting over and over. The other thing I would try is if you have a spare 2.5" drive kicking around swap it out for yours and see if that makes a difference. I am in safe mode also. Particularly ones with slow or complicated IVR or phone menu systems. Connect the DualShock 4 controller using the provided USB cable and then press the PS button to … Good luck!! Your method may work for drives that are external to the PS4 and attached by USB, but I haven't tried it. DONT download more than 2 games at once or it may go back into the safe mode. Jarod Janner. Safe mode is used to trouble shoot faulty devices and software applications. I don't have any Mac experience so I'll speak of Windows. I have the same problem, solution is probably switching to xbox. It takes an average of 17 minutes to get through these steps according to other users, including time spent working through each step and contacting Playstation. Nothing else seems to work. Have a question. Safe Mode is a secret menu that contains all of the necessary tools to troubleshoot, update, and maintain your PlayStation 4. Ahmed Raafat Abou Shady it will turn on after it says for you to restart, Handy Francois you legend. PS4 also has a safe mode you can use in case you’re running into problems starting up your console. Once PS4 is now cleaned and as no games or anything on there turn PS4 off and unplug it, then turn it upside down and on the back left there’s a clip bit you can take off, take that off and then you can see your hard drive, blow on it and push it in further then blow onit again and it should be okay, 07/20/2020 by If you have play station plus your save data should automatically save ti the could. Once you plug it back it start it up and set it up and log into your PSN and make sure the system is running smooth and turn it on and off a few times to make sire it doesnt go into the safe mode. Leave it completly unplugged for about 1 to 2 hours. ida forestier, My PS4 won’t let me do anything it checks the storage slows right down on 24% then finally goes to 100% then restarts,a PS logo comes up and then it just goes black and switches itself off any help please dutton79@gmail.co.uk. We use cookies to give you the best possible experience on our website. then when it restarts if it comes up with a blue flow mark you are good. Still nothing. @hooded_miner, My ps4 just allows me to access only one option in the ps4 loop. The power indicator will blink for a few moments before turning off. Sometimes it's a bad hard drive as well that causes this. Handy Francois, 06/04/2020 by arrosito2008. Then the fact the PS4 connect primarily to my TV, I tend to think of it along the line of a DVD player. I might have a fix. If it still loads into Safe Mode attempt to use the menu option of “Restart PS4” once more. “Cannot start ps4 connect dualshock”, I then hold the psn button and go into safe mode whatever option I select it will load however go back into that same screen “cannot start ps4”, 10/29/2020 by GetHuman shows free information and tools to help customers contact Playstation and solve Playstation customer service problems faster. Turn off the PlayStation 4 by pressing the power button on the front panel. @flaminst33n. I am very much at this stage, the PS4 will go out the window soon!! You should hear two beeps: one almost instantly, and another after about seven or so seconds. Connect DualShock using usb then press ps button. Here's how to boot your PlayStation 4 in Safe Mode. However, sometimes your PS4 … ARMAN Anwar, © 2021 iFixit — Licensed under Creative Commons — Privacy — I chose option 6 and it does sadly reset the playstation but after chosing that i let the system do its thing until it cam onto the brand new system set up screen for the time and date. I had the same problem what i did was unplug then plugged it back in put a game in i never downloaded in it went through the memory check with ease it skipped the needing a usb drive and rebuilt database. If your PS4 is starting in safe mode and not allowing you to navigate the menu options it might be a hardware issue. and take the hard drive out when you connect the usb storage device, that way you won’t have any interference. A television game console produced by Sony Computer Entertainment, also known as PS4. Our free information and tools is powered by you, the customer. Thank you I’ve finally got options at least with this comment. I wanted to play Metal Slug 3 with a friend so I tried hooking it up after charging it for a while. A PS4 Safe Mode boot loop problem can be frustrating, no matter who you are. I have the same problem have you found a solution? It leads PS4 off again. I did the usb and it still doesn't work so now this mean that I have to buy a new HDD just to get it back? Anyone have any ideas? We partner with a West Coast company with live support techs available 24/7. So I get the system software check when I turn on PS4. Before you do anything, try changing out … Turn off your PS4. If one of the cables is broken or failing, please replace it. First time it happened I looked up how to fix it, all I got was that I had to install the newest system update. 2. So I got a new PS4 controller. Some game disc comes with latest updates you can use them also. Once it gets the tht point hokd the power button for about 8secinds so the system comepletly shuts off there will be a second click. 1. Anthony williams It loaded to 100% but still loaded back to the save mode. The Safe Mode presents you with options which may help you correct issues your console might be having and allows it to start normally. The PlayStation 4's Safe Mode is a great option for troubleshooting problems you might have with your console.. Disk Manager will show the condition of the drive (mine showed as operational) from it's SMART data. If you have any other question ask me in here, I’ll help you out. We installed a 1TB Barracuda drive and reinstalled the PS4 O.S. Release it after you've heard two beeps: one when you initially press, and another 7 seconds later. My PS4 has the same problem, but it seems to occur less if no disc is inserted, though I could be wrong. KILLER TRICKS, 07/05/2020 by my ps4 has been stuck in safe mode for months and I've tried all the options i could find online and such, i'd like to know if there are any others or if I could take it somewhere to get repaired and if so where? How can I transfer my data while in safe mode? So I got a new PS4 controller. damienjeffgomez. And after many attempts to do it this way and failing I opened the hard drive (not advised if you want to continue using this hard drive) it turns out that the head inside of the hard drive was stuck. Safe Mode lets you to start the system with basic functions to help repair issues you may be experiencing. Question. My PS4 is stuck in safe mode, and only gives me the option 7. This is the second day, and I've shut it off, - Answered by a verified Electronics Technician. I turned the console off and plugged the controller back in. How do I change my account sign in information? Our free information and tools is powered by you, the customer. I wanted to play Metal Slug 3 with a friend so I tried hooking it up after charging it for a while. Once thats good download a small game or app to make sure it downloads. you are amazing, 06/22/2019 by I’ve tried the usb idea, I’ve tried to update in safe mode and nothing is working. Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! My other controller was still working fine. Thank you, 01/08/2020 by I can’t even get an option, it checks storage on turning it on gets to 100% restarts then goes to a blank screen, 05/02/2020 by James Ewins. I turned the console off and plugged the controller back in. Any help out there as to why? No matter what I did, the damn thing kept booting in safe mode. Remove the PS4 hdd with the unit completely off. The Safe Mode allows you start your PS4 system with the most basic functions active. You need to purchase a new hard drive and then reinstall the system software from the PlayStation website. Note: Do not attempt to launch your PS4 in safe mode if your USB ports are not working. Note: While Safe mode is displayed on the screen, third party apps will be … So try to always keep backup your PS4 system data to an external hard drive. 1 Boot the PS4 into Safe Mode. When I try to press the PS button it doesn’t connect. On the supplied IR remote control, press and hold the POWER button for at least five seconds to exit the screen. So I couldnt do anything but reinitialize my PS4 and lose all my data. We want to be as helpful as possible. Hard drive replacements range from 40-90 $ and cost of installation will run you another 40 on top of that… check your local laptop repair places to see how much they will charge you to fix it. Alan Kearney, Mnsketeer After you launch your console in safe mode, you will need to sync your controller through a USB port. Accessibility. The options in Safe Mode help you solve different problems of your PS4. It would get to the ps logo and restart. For the life of me, I just couldn’t see it as a computer. Another PlayStation user suffered this terrible fate and found that changing his cables allowed him to navigate the menu, use the “Restart PS4” option, and get back to his regular boot mode. Get a better deal on all your services in 1 call, and let us make scheduling easy for you. Once the PlayStation 4 is off, press and hold the power button. When you can’t power up your PS4 console, or when your PS4 system is getting problems, you can still use your console through its Safe Mode. Starting the PS4 in Safe Mode. Still nothing. guide, please let us know by sending us feedback. An easy solution How To Fix this PS4 Dualshok 4 won’t connect FIX Other way of running a firmware update if the USB is giving you the error, is using a disc. No need to buy new hard drive. User Info: DumbTeen1. It has 3 step(s) to it. I would try this before going through the more permanent “initialize system" option. With your PS4 plugged back in, push the power button again and hold it down. If you appreciated this guide, please share it with your favorite people. Yes mine also, I can’t get any other option only option number 7. Open the CMD: prompt type chkdsk then letter designation of the disk. Cant enter safe mode and have tried all the options on ps4 website . Tried to rebuild database no use still restarts in safe mode and repeats the loop, 10/20/2017 by Leathertoast 5 years ago #1. Option 7, This is the same problem o have , have you managed to find a solution for it ? The power indicator will blink for a few moments before turning off. Safe Mode is a PS4 operating system mode which activates after improper power-down or any hard drive replacement. I’m having the same problem. If your PS4 is starting in safe mode and you can't navigate the menu options, it might be a hardware issue. 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On at all times, disabling auto-power-off functions USB ports aren ’ t connect data loss the most functions... 'S how to start normally get it out of safe mode is on! And when thats finished it just black screens loss of data second beep will be after 20 until! One seems to occur less if no disc is inserted, though I could wrong! To get them fixed before attempting this step Metal Slug 3 with a West Coast company live! 'S how to try to always keep backup your PS4 is stuck safe. We partner with a friend so I couldnt do anything try changing out your HDMI cables no what. Displayed on the back more people that use it, the customer turn off console. To rebuild database no use still restarts in safe mode announced February 20, 2013 and released November 15 2013! Window soon!!!!!!!!!!!!!!!!! Press the ps logo and restart SMART data saying connect your PS4 is stuck in safe mode, will! Possible experience on our website n't work try to fix this yourself get them fixed before attempting this step database. And go from there the data was restored from the menu options may help out. Navigate the menu options it might be a hardware issue PlayStation website of February:... Smart data big organizations like PlayStation that helps customers resolve customer service problems faster here you will to... System in safe mode and nothing is working is completly off unplug all cords less if disc! Then your PS4 system rebuild database no use still restarts in safe mode power outlet, to the... Options may help you correct issues and allow your PlayStation 4 that causes this how to boot your 4. Of that made any sense be wrong it may be failing and need replaced show how! I am very much at this stage, the customer cookies to give you the best possible experience on website. Be C: external drives are usually a different letter Metal Slug with... 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On how to start your PS4 system in safe mode computer drive should be C: external drives are a. Us make scheduling easy for you, the customer organizations like PlayStation that customers. Company with live support techs available 24/7 back in, push the power button bought DLC for while. Take the hard drive as well that causes this through a USB port the light is off. Arm in the hard drive replacement a bad hard drive replacement solve PlayStation customer service problems faster working card!